Wargaming Support – More lies and bullshit

17 Responses

  1. Dirty_Camel says:

    NA customer service has always been Shit. The cheap fucks probably have the same 4 fuckwads employed as forum moderators, ‘pro players’, and customer service reps. Props to Dale for not telling these morons to get fucked after round 2. There is nothing worse than dealing with someone who don’t know their fucking job!

  2. Gomez_Adams says:

    I think that’s their plan: frustrate you into giving up with automated responders until they realize you’re not going to give up.

    It’s the same reason many businesses have mandatory 5 minute hold times for customer service: they hope you’ll simply hang up and save them any actual effort.

  3. Icon_Charlie says:

    @Gomez Yea I think you are right. Since they been laying off people since 2014 their customer service has been mostly non existence and I believe that if he was not a serious paying customer he would not be getting this far.

  4. Beornotns says:

    Bravo to Dale! Well done!

    ~B

  5. Dirty_Camel says:

    @Gomez. The customer service strategy you mention is perfect for WOT, waiting 5 mins is damn near unbearable to the majority of WOT players. I can only imagine the amount of tickets submitted that go answered or unresolved because players just say ‘fuck it’.

  6. Zeedox says:

    There has never been Customer Service for the NA region. It’s always been a slipshod operation of getting lucky with the rep who opened the ticket.
    Unsurprisingly, it’s only getting worse and worse.
    Did anyone notice Austin only had two CS openings, one for each server?

  7. Thing 1 says:

    Yep. Noticed that back when we first started looking at all their bullshit “move” which was actually a closure and downsizing.

  8. Insurrectional_Leftist says:

    Always, the art of killing a server, on the NA. Run in fast milk for as much money as you can get out of the Yankee’s, spit on those dogs, grab their money then tell them to fuck off with no customer support! Then when then NA fails, blame them for it.

  9. Beornotns says:

    I am currently having an issue with Wargaming “customer support” regarding the Twitch Prime loot you can get every month for having your Twitch Prime account linked to World of Warships. Namely that I haven’t received this month’s cool stuff, and I quote:
    “* Legendary Premium Tier V battleship Texas;
    * Commemorative flag;
    * 15 exclusive expendable Twitch Prime camouflage patterns;
    * A series of dedicated combat missions to get valuable consumables and a unique permanent camouflage for battleship Texas.”
    And yet, Wargaming keeps saying it must be me, and to contact Twitch support before bothering them. Well, I HAVE already contacted Twitch support, and the digital items have been released… So… DOUBLE YOU, TEE, EFF?

  10. Gomez_Adams says:

    Typical Wargaming. I remember it taking them 8 months to hand out prizes once.

  11. Beornotns says:

    Twitch fixed it. All is well. No worries.

  12. dexatrin82 says:

    @beornots I find it funny, they give me a 30 day forum ban, and don’t even touch my post. It’s still #376 on the Update 1.0 Extravaganza thread. I have only had issues with WG forums hitting me with the ban hammer ever since I have become more active here.

  13. Rafalefighter47 says:

    Something very odd happened to me while trying to log in: as the page was loading and loaded, words in Russian showed up at the left top corner of my browser. Very interesting…

  14. Thing 1 says:

    That was probably the API. When you log in using the Wargaming API, all of the programming is done is Russian. You probably saw some brief tags or something that you normally don’t see.

  15. Insurrectional_Leftist says:

    @dexatrins82 That’s part of that Russian retaliation, soviet style. That’s some of the very reasons that got this site started to begin with. The persecution of others who would speak out. The Moderators over there, the WOT LABs shitheads, who lay in bed with the WG Staff and the big clans, “Their Butt Buddies” They go out and take revenge on individuals where ever they can. The NA has always been full of corruption (Rather Was).. I’m sure the broom closet in Austin obviously is too.

  16. Icon_Charlie says:

    Absolutely. You hire a Russian From Russia Soviet Union and the chances are you get corruption.

    The whole irony is that in Soviet Russia Union Land those that have the ability to improve themselves but most won’t. There are a lot of very smart people and over the year some of those smart people can innovate. Such as Fracking was created back in 1953. And Sputnik… etc…

    But because over the years the society of corruption and totalitarianism over there imposed by the Oligarchs and Tyrants, the ability to create for the benefit of others is effing gone and complete ignorance sets in.

    It is so bad that Russia (as an example) does not have any sort of real efficient refrigeration technology to store food properly. They are still using archaic methods of agriculture and storage methods are abysmal. Living in villages and conditions that the Western World were living in 80 to 100 years ago.

    And lets not become ill over there. Russia’s birth rate is at 13.8% per 100,000 per year. Russia’s death Rate is 13.1% per 100,000 per year. They are paying Russians from other nearby countries to immigrate back to boast their population.

    According to the Corruption Index, they are a country of Liars, of Cheaters and of Thieves with a GDP no larger than Italy…. a poor Western Europe Country.

    They are the most corrupt country of all of the G20 nations. Think of that… More Corrupt than China as a lot poorer.

    It is so bad over there that Russia is now China’s Bitch. China calls the shots between their partnership.

    The White Russians I used to hang around in the US are a different and a dying breed of animal all together. I remember the good times and the parties I used to go. Got used to their KVass and soups… Good people but very very different in mindset than what you see coming from Moscow. I remember the wake of my ex father in law and the hundreds of Russian Families showing up at the funeral paying their respects. I know what I have seen with my own eyes…

    Needless to say feel that I know the difference between a Russian that comes out of Minsk and the Russian that comes out of Maryland so…. Anyone who is in Higher Management in WG I look at them as suspect.

    For the Exact same Reason why The Russian Federation is a 3rd world totalitarian state…. The power of greed.

  17. Icon_Charlie says:

    Oh just to add… as I was proven correct once again… There Precious 1.0 Encore patch… supposed to SAVE World of Tanks… I said it would be a minor blip and it was. The only reason why it blip up in the first place (as I stated it would in the other forums) is partly due to its newness and Easter/ holiday vacation. Now that are both over with we are now back to the usual down tick of the game… globally…

    https://trends.google.com/trends/explore?date=today%205-y&q=%2Fm%2F0c03cdz

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